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Before you email or telephone us with some enquiries, see if you question is answered here !

Can I give you a list of the stamps, or face values, that I want ?
No. The stamps you get will be a random mix, although we can usually manage to fit a request like "nothing above 23p", or "higher values preferred".

How much will postage be ?
Good question !  That would depend of where the package is going, what value there is, and what size of bundle you're getting. What is worth remembering though is that we will normally post mint stamps by Royal Mail Special Delivery, which is one of the most expensive methods possible. Unfortunately, if it's sent any other way it's not insured. (Example; as at December 2006, a 100g package with a value up to £500 will cost £4.10. There's also a single £1 per order handling charge.)

Can you not send the package by a cheaper service ?
Yes, we can, but you must give us instructions in writing (letter or email), saying that you are telling us to do so, and that the package is being sent at your risk. (Example; as at December 2006, a 100g "large letter" by ordinary post would cost 44p, or by recorded delivery would cost £1.12. There's also the additional £1 per order handling charge.)
How can I pay ?
Cash (post by special delivery - we'll accept Sterling, Euros, US Dollars, or Danish Kroner)
Cheque or Postal Order
Debit card (Delta or Maestro) - note we cannot accept credit cards for discount postage orders, unless you are willing to pay the bank's 1.9% fee.

Do the stamps have gum ?
Yes, they will be mint stamps as sold by the post office, with full gum. A very small percentage of what we sell may have small faults (a few missing perforations, a crease, or a small tear), but most will be perfect.
Please note that anybody selling "unused" stamps without gum, or supplied on envelopes or double-sided tape, is quite possibly doing so illegally. You are not allowed to use (or offer for sale where it is reasonable to assume that the buyer will use them) any stamp that you know has already been through the post, whether or not it has a postmark.

Can I request self-adhesive stamps, or blocks/sheets ?
No.

Will there be many low value stamps included ?
Probably not. There will probably be some stuff below 10p, perhaps a few below 5p, but again this isn't guaranteed. It just depends on what we happen to have. We usually advise people to get themselves a small stock of 1p and 2p stamps to help make up the odds.

What's the score with odd halfpennies ?
Officially, you are allowed to add the ½p odds together. We would normally try to avoid giving you stamps with halfpennies, as we try to use these ones ourselves or sell them to local customers who we know don't mind.

Would there be a further discount for a larger purchase ?
No. 10% is as high a discount as we normally give. If we ever have such large stocks that we need to lower the price to shift it faster, this would appear on our Discount Postage web page.

Which stamps are valid for postage in the U.K. ?
Any postage stamps issued by the British Post Office (Royal Mail, even Consignia for a wee while) that are denominated in decimal currency, that have not already been used, have their gum, and are not defaced. Pre-decimal one pound denominations of the present queen are also valid.
What are not valid are stamps issued by any other country - and this includes stamps from Guernsey and Alderney, the Isle of Man, and Jersey. If these are used your mail may well be surcharged.

Is there any other benefit to buying discount postage ?
Yes. It normally brightens up your mail and makes it more interesting, as well as making business mail appear more personal.

What should I do if there's still something I don't understand ?
Read this page again. Read the main page again. Then please feel free to get in touch with us !

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